Program Description

If you are pursuing personal career advancement or looking to promote employees in your business, foundational working knowledge of personal developmental skills is a key driver to success. Whether you are in a leadership position or working in a team setting, it’s vital to understand the dynamics of interpersonal behavior.

While organizations often concentrate on the method of getting things done, there is often minimal thought on the subtleties of the staff who will be collaborating to do their assigned work. The net result is misalignment between people and the processes that will take place.

Our classroom instruction on leadership, team development, and other personal development skills can be customized to help drive your mission, vision or value statements and align them with the organizational culture you hope to foster in your organization.

Leadership & Management Training Opportunities

Personal & Workplace Development:

  • Management & Leadership Development for new and existing staff
  • Servant Leadership
  • Work Readiness, Career Development & Job Searching Skills
  • Workplace Emotional Intelligence
  • Development Skills (i.e. Communications, Conflict Resolution, Motivating Others)

Organization Development:

  • Team Development
  • Workplace Critical Thinking
  • Employee Engagement and Motivation
  • Systems Thinking
  • Multi-generational Workforce

Specialty Training:

  • W.A.Y.M.I.S.H.© Customer Service Training
  • Personal Accountability & The QBQI!©
  • The “mini” MBA Training/Leadership Academy Workshops for Leaders and Managers

Corporate/Organization Consulting:

  • Planned Change/Organizational Transitions
  • Facilitation/Strategy Planning
  • Process Consultation

Human Resources Topics:

  • Employment & Hiring
  • Pension & Profit Sharing Plans
  • FMLA
  • Employee Benefits
  • Team Building
  • FLSA, Labor Law & Labor Arbitration
  • Business Law
  • Workers Compensation
  • Harassment Investigation

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Mike Knapp

Mike Knapp

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